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Automated Managed Services (AMS)
The traditional break-fix service model employed by service providers has three
broad variants: Annual maintenance contract (AMC), Facility management services
(FMS) and per-call support. All these models are resource-intensive, have lower
efficiency, and hence lower profitability. Further, service providers often have
one engineer to manage 200 nodes though the ideal ratio is 1:100.This leaves the
customer infrastructure either unmanaged or undermanaged.
Automated managed services (AMS) by contrast, in our estimate, can manage 1,000
nodes per engineer. This means AMS could scale up the service 10 times with
almost the same number of field resource.
AMS liberates you to become more productive, less burdened, and immensely more
profitable. AMS is all about helping you, to create a comprehensive solution
that would allow IT professionals to take control of their information
technology, rather than being controlled by it.
Benefits:
- Automate all key IT tasks in one central framework
- Manage each client’s infrastructure, network components, servers,
desk-tops-remotely, comprehensively and transparently
- Efficiently manage hundreds of systems through one interface, saving time,
hassle, money and resources
- Transition from a break-fix business model to proactive IT service delivery
- Deploy a solution that can scale as your business grows
- Get started immediately
Akshay Advantages
- An Established IT services company with pro–active, process driven service
delivery model
- Offers reliable and robust IT management solution tool to pro actively monitor,
manage and control multiple servers and workstations through Web based service.
Key Features of our automation services include:-
- Quick and secure Access to every system in network independent of its location
- Automatically keep servers and workstations up to date with security patches and
updates
- Define and enforce File, Network and Application Access Policies
- Clean up and maintenance, disk management, network testing
- Ticketing tools to track issues and responses to it
- Comprehensive and integrated reporting for data collected and stored in the
system
- User –defined system monitoring and instant alerts, LAN monitor alerts when new
devices are detected, monitor computers online/ offline
- Accurate audit and inventory of servers, workstations, mobile devices
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