Among the largest port authority in the Middle East.


A need was identified for a solution that suits the port authority’s medium and long-term requirements for management of its Container Terminals to support Major improvement in the Terminal Operations by automation of majority of planning and operations aimed at improved yard capacity, reduced container handling equipment idle time, increased productivity i.e. moves per hour in both quay and yard, reduced re-handles resulting in faster vessel turnaround, and improved customer service through a customer care portal..

To study and understand the requirements; analyze and evaluate the various products available in the market, compare the features with the in-house developed product and select the best solution that would suit the medium and long-term requirements for management of Container Terminals.


Two months, including visiting the live implementation of various products.

An evaluation report of global vendors including study of product capabilities, present system functionality, business process changes required, needs for the future in terms of functionality and technology requirements, Commercial offers to the Vendors, site-visits to vendor offices and their customer sites and demonstration of solutions to business case scenarios by the vendors. Also a recommendations document based on evaluation of commercial offer, functionality, demonstration and comparison against in-house development option.